Privacy Policy

What we store

When you create a proposal, we store your account details (email, company name, contact info), the proposal content you entered, and the AI-generated proposal text. This includes client names, addresses, job descriptions, and pricing. This data is stored in a secure database (Supabase, hosted on AWS) and is accessible only to your account.

How you found us

On your first visit we set a first-party cookie that remembers how you arrived: the website that linked you here (its name only, such as google.com, never the full address), the page you first landed on, and any campaign tag in the link. If you create an account, this is saved with it so we can tell which channels are worth our time. It is never shared or used for advertising, and the cookie expires after 30 days.

Who can see your proposals

Only you. We enforce row-level security at the database level. Every query is restricted to your user ID. No other ProposalPro user can access your proposals, even in the event of an application bug. We (as developers) have database-level access via administrative credentials, which we use only for maintenance and support.

AI generation and Anthropic

When you generate a proposal, your job details, including client name, job description, and pricing, are sent to Anthropic's Claude API to produce the proposal text. Anthropic does not use API data to train its models. Anthropic retains API request logs for a limited period for safety and operational monitoring. You can review Anthropic's data handling policy at anthropic.com/legal/privacy.

Encryption

All data in transit between your browser, our servers (Vercel), and our database (Supabase) is encrypted using TLS 1.3. Data at rest is encrypted using AES-256, managed by Supabase on AWS infrastructure. Supabase is SOC 2 Type II certified. You can review Supabase's security posture at supabase.com/security.

Deleting your data

You can delete any individual proposal at any time from the proposal preview page. Deletion is immediate and permanent. Client names, job descriptions, pricing, and all generated content are removed from our servers. To delete your entire account and all associated data, contact us at hello@getproposalpro.com.

Answers you give in a guided interview are kept for up to 24 hours so an interrupted interview can be resumed, then deleted, and audio recordings are never stored.

What we do not do

• We do not sell your data to third parties
• We do not share client information with any other ProposalPro user
• We do not use your proposals to train any AI model
• We do not send marketing emails without your explicit consent

Payments

Payment processing is handled by Stripe. We never see or store your card details. Stripe is PCI DSS Level 1 certified. You can review Stripe's privacy policy at stripe.com/privacy.

Contact

For privacy questions, data requests, or account deletion: hello@getproposalpro.com